Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the mobile games, applications, websites, and related services (collectively, the "Services") provided by Novyance Infotech ("Company", "we", "our", "us"). Please read these Terms carefully before using the Services.
1.Acceptance of Terms
By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Services. These Terms constitute a legally binding agreement under the Indian Contract Act, 1872 and the Information Technology Act, 2000.
2.Eligibility
You must be legally capable of entering into a binding contract under applicable law to use the Services. If you are below the age of majority in your jurisdiction, you may use the Services only under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
3.User Accounts
- Certain features may require an account or connection to third-party platform accounts (e.g., Google Play Games, Apple Game Center).
- You are responsible for maintaining the confidentiality and security of your account credentials and devices, and for all activity occurring under your account.
- You must provide accurate information and promptly notify us of any unauthorized use of your account.
4.License to Use the Services
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the Services for your personal, non-commercial entertainment purposes only. All rights not expressly granted are reserved by the Company.
5.Acceptable Use Policy
You agree not to, and not to attempt to:
- Cheat, hack, exploit bugs, or use unauthorized third-party software (including mods, bots, automation tools, or scripts) that interact with the Services;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services;
- Modify, copy, distribute, sell, rent, lease, or create derivative works of any part of the Services;
- Disrupt or interfere with servers, networks, or fair gameplay of other users;
- Use the Services for any unlawful, fraudulent, or abusive purpose;
- Circumvent any security or content-protection measures.
6.In-App Purchases and Subscriptions
- The Services may offer optional in-app purchases processed through the Google Play Store or Apple App Store, subject to the Google Play Developer Distribution Agreement and Apple App Store terms respectively.
- All purchases are billed by the relevant platform, not by the Company directly. Payment disputes and refund requests are generally handled per platform policy.
- Except where required by applicable law (including the Consumer Protection Act, 2019) or platform policy, all purchases are final and non-refundable.
7.Virtual Items and In-Game Currency
- Virtual items, coins, gems, and other in-game currency ("Virtual Items") are licensed, not sold, to you.
- Virtual Items have no real-world monetary value, cannot be exchanged for cash or transferred outside the Services, and may not be traded or sold to other users.
- The Company may modify, regulate, or remove Virtual Items at any time without liability.
8.Advertisements and Third-Party Services
The Services may display advertisements and may integrate third-party services (such as ad networks, analytics, and attribution providers). Your interactions with third-party content or services are governed by those parties' own terms and privacy policies. The Company is not responsible for third-party content, products, or services.
9.Intellectual Property Rights
Novyance Infotech retains full ownership of all games, assets, characters, source code, graphics, music, sounds, trademarks, trade names, logos, and all other intellectual property comprising or related to the Services. Nothing in these Terms transfers any ownership rights to you. Unauthorized use of the Company's intellectual property is strictly prohibited and may result in legal action.
10.User-Generated Content
If the Services allow you to submit content (such as usernames, chat, feedback, or suggestions), you grant the Company a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, and display such content in connection with operating and promoting the Services. You represent that your content does not infringe third-party rights and is not unlawful, offensive, or harmful. The Company may remove any user content at its discretion.
11.Updates, Maintenance, and Service Availability
The Company may modify, update, discontinue, or remove any game, feature, virtual item, event, or service, in whole or in part, at any time without liability. We may require you to install updates to continue using the Services. Availability may be interrupted for maintenance, updates, or circumstances beyond our reasonable control.
12.Suspension and Termination
- The Company may suspend or permanently terminate your access, with or without notice, for any violation of these Terms — including cheating, hacking, reverse engineering, unauthorized modifications, use of automation tools, or any activity that disrupts fair gameplay or the integrity of the Services.
- Upon termination, your license ends immediately and you lose access to your account and any Virtual Items without refund, except where required by applicable law.
- You may stop using the Services at any time by uninstalling the applications.
13.Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted, error-free operation, to the maximum extent permitted by applicable law.
14.Limitation of Liability
To the maximum extent permitted under applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or gameplay progress, arising out of or related to your use of the Services. The Company's total aggregate liability for any claim shall be limited to the amount you paid to the Company (if any) in the six (6) months preceding the claim, or INR 1,000, whichever is greater, to the maximum extent permitted by law. Nothing in these Terms limits rights that cannot be excluded under the Consumer Protection Act, 2019 or other applicable law.
15.Indemnification
You agree to indemnify, defend, and hold harmless the Company, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party rights.
16.Privacy and Data Protection
Our collection and processing of personal data is described in our Privacy Policy, prepared with reference to the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By using the Services you also consent to the practices described there.
17.International Users
The Services are operated from India. If you access the Services from other jurisdictions, you are responsible for compliance with local laws. The Company makes no representation that the Services are appropriate or available in all locations.
18.Force Majeure
The Company is not responsible for delays or failures caused by events beyond its reasonable control, including internet connectivity failures, device incompatibility, third-party platform outages, maintenance, cyberattacks, natural disasters, governmental actions, or labor disputes.
19.Changes to These Terms
We may revise these Terms from time to time. The "Last Updated" date reflects the latest version. Material changes will be communicated through the Services where reasonably practicable. Continued use after changes take effect constitutes acceptance of the revised Terms.
20.Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith mutual discussion between the parties. Failing amicable resolution, the dispute shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.
21.Contact Information
Novyance InfotechEmail: support@novyanceinfotech.com